Teams using Help Scout are set up in minutes, twice as productive, and save up to 80% in annual support costs. Get notified about new Customer Service Remote jobs in United States. Take the tour to learn more about the benefits of joining FlexJobs. You want to create an environment that is as similar to an office as possible to ensure you remain productive and in a professional zone. This will keep you focused and feeling professional, even if you’re in sweats.

What makes FlexJobs a place to look for the best remote customer service jobs is that they list company accolades, have easy search features, and they’ll send you recommended listings. Walgreens, currently the second-largest pharmacy chain store in the U.S., has several remote customer service jobs that need to be filled. Walgreens says you’ll be fielding a variety of issues from customers, patients, pharmacists, and third-party vendors. If your job requires you to support customers via phone, you will also need a headset. The company you’ll work with typically provides access to online tools (VOIP) that allow you to receive calls.

Work From Home Customer Service Jobs to Consider

FlexJobs offers you a platform where you can find well-vetted remote job opportunities. To ensure that you thrive in your newfound responsibilities, review the following advice for succeeding in a new remote customer service role. You may have mastered clear communication with customers over the phone, but you need to foster the same dialogue within your remote team. Harvard Business Review suggests that employees actually overcommunicate when working in dispersed teams. If your boss forgets to answer a question over email or Slack, ask it again to ensure everyone is on the same page. This community is a comprehensive resource for anyone who works (or wants to work) in a customer service job, from home or otherwise.

  • We’ve included in these one well-advertised site that we suggest you avoid.
  • However, if you enjoy the challenge and can easily find ways to stay on track without constant monitoring, this is the job for you.
  • TTEC hires both full-time and part-time workers to provide customer service and sales.
  • She has been featured on websites and online magazines covering topics in career, travel, and lifestyle.
  • These safeguards promise you’ll be paid for at least a portion of the time that you’re scheduled to work, even if you are not fully engaged.

According to Glassdoor and Indeed, pay averages about $16/hour for these positions. You can check out to search for jobs and learn more. Every business strives to make their customers consistently happy, but they still need their most interpersonally-inclined employees on the frontlines for when expectations aren’t met. That’s where the responsibilities of remote customer service personnel come into play. Kelly specializes in placing workers in a variety of industries, including accounting and finance, administrative, automotive, engineering, information technology, life sciences, and call centers.

Certified Management Accountant jobs

Outsourcing and consulting services include recruitment and business process outsourcing, executive search, career transition, and executive coaching. Working from home is a valuable option for many people, but it can be tough to figure out if it works for your lifestyle. Leverage the tips on this list to see if it’s right for you, and visit the companies that offer these positions and begin applying for your future position. CommentSold is a commerce platform that connects retailers with buyers. In this role, you’ll resolve customer complaints and troubleshoot problems that occur on the software. As a chat-specific position, you’ll need strong writing skills and experience working in a fast-paced environment to be successful.

Use tangible examples of how you have solved real-life problems — even if they didn’t take place in a work setting. The more comfortable and confident you are with what you offer as a professional, the more likely you are to find your dream job. Finding the best customer support role for you requires persistence and what is remote customer service patience. From there, you can build a career adapted to your strengths and interests rather than the other way around. Across every industry — and especially customer service — in-person jobs are shifting to remote opportunities as companies see increases in productivity, happier employees and lower overhead costs.

Tips on finding the right remote customer support role

It’s important to consider the standard job search websites, such as Indeed and LinkedIn. These are great starting points that list thousands of remote customer service roles. Remote work has become so common that you can now select remote or on-site work from a drop-down menu in your search. Many employers require only a high school degree or equivalent, although a college degree may be required in some cases.

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